FAQs
❓ Frequently Asked Questions – Fibuci
Q: How long does delivery take?
A: Orders are processed within 1–3 business days. Once shipped, delivery takes 5–10 working days depending on your location.
Q: Do you ship internationally?
A: Yes! We ship worldwide with tracking provided for all orders.
Q: Can I return an item if I’m not happy?
A: Absolutely. We offer a 14-day returns guarantee. If your item isn’t what you expected, we’ll help you send it back.
Q: How do I track my order?
A: You can use our Order Lookup Tool to check the status of your delivery anytime.
Q: Is your site secure for payments?
A: 100% – We use SSL encryption and Shopify’s secure checkout system to keep all payments and personal info safe.
Q: I need help—how do I contact you?
A: Use our Contact Page or the Live Chat bubble in the corner of your screen. We usually respond within 24 hours.